Shipping Information And Direct Delivery Policy

SHIPPING - GENERAL:

-Items that we currently have in stock will be dispatched within 1-2 working days

-Freight costs are calculated at checkout based on location by postcode

-All items less than 25kgs are shipped on New Zealand Couriers overnight service with the tracking number provided at time of shipping

-If an item you are looking for is not showing as available, please contact us by phone or email to check on an expected delivery time frame

SHIPPING DELAYS:

As a direct result of COVID-19, the courier and freight industry is currently under increased pressure due to high volumes and staff shortages

For this reason there may be delays in receiving your goods, these delays our out of our control so please be patient

We will do our best to ship your order in a timely manner and we will provide you with a tracking number at the time of dispatch

OVERSIZE ORDERS:

Shipping charges on over size orders or orders over the 25kg weight limit will be quoted on a one off basis in direct consultation with the purchaser prior to finalizing payment.

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